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The paper mainly aims to characterise project management (PM) practices of industrial Lean initiatives by analysing and comparing three main topics: PM approaches, PM teams, and project alignment with the company’s strategy. This research encompasses two exploratory industrial case studies with an extensive literature review. Key professionals were interviewed to obtain an in-depth vision of the field...
This study aims to identify and analyse critical success factors (CSFs) for an organisation aiming for a resilient supply chain. The methodology followed is the systematic analysis of big databases, such as Emerald, Science Direct, and Taylor & Francis, by using a specific set of keywords for filtering. The systematic literature review leads the author to the exploration of several CSFs, followed...
This study aims to evaluate the applicability of a text mining approach for extracting UUX-related issues from a dataset of user comments and not to evaluate the Instagram (IG) app. This study analyses textual data mined from reviews in English written by IG mobile application users. The article’s authors used text mining (based on the LDA algorithm) to identify the main UUX-related topics. Next,...
This study used bibliometric analysis to investigate global research trends regarding the effect of COVID-19 risks in sustainable facility management fields. Between 2019 and 2021, the Scopus database published 208 studies regarding the effect of COVID-19 risks on sustainable facility control fields. VOSviewer software was used to analyse the co-occurrence of all keywords, and Biblioshiny software...
The article aims to show that reliable IT support was crucial for the survival and sustainability of organisations during the COVID-19 pandemic. The article considers the negative effect of the crisis caused by the COVID-19 pandemic on the organisational sustainability of an organisation (i.e., organisational performance through employee job performance). It explores the role of IT reliability in...
This study aims to determine the impact of cash flow variation in Jordanian construction projects from contractors’ perspective and its relationship with project performance. An online questionnaire was developed and distributed to a selective sample. The respondents were project managers from contracting companies working in Jordan, around 340 construction companies. The sample frame was a form of...
COVID-19 played a significant role in the spread of telework worldwide, changing people’s lives and behaviour. The paper aims to identify how teleworking affected the sustainable behaviour of employees during the COVID-19 pandemic. The research design applies a multi-method approach, combining systematic and comparative scientific literature analysis and a semi-structured interview. The authors of...
Mobile trip planning applications may contribute to popularising public transport, provided they work efficiently and gain high user acceptance. This article aims to take a closer look at the functioning of the JakDojade application, which has been the most popular platform in Poland for several years, supporting travel planning by public transport. In the presented case study, the authors tried to...
As a tool, the Sustainable Development Goals (SDG) guide local and regional leaders in developing policy approaches for better social development. SDGs are 17 ambitious objectives towards a greener, healthier, more peaceful and equal planet, promoted by the United Nations to achieve by 2030. Having this performance in mind, countries and regions can measure their level of SDG implementation and rethink...
This study aims to assess the lecturers’ opinions about the use of e-learning tools to support distance and blended learning in higher education in Portugal, evidently reinforced by the COVID-19 pandemic. This research was based on a qualitative methodology, specifically, a focus group with professors from five higher education institutions from different geographical areas in Portugal. The obtained...
The article aims to identify and compare behaviour patterns of Polish social enterprises, especially those operating in the IT branch and using social media to communicate with their clients. The research consisted of a multidimensional qualitative and quantitative content analysis, including Cramér’s V correlation coefficient based on chi-squared statistic, also suitable for nominal data types. The...
The focus of this research is on assessing the perception of public service quality through a customer-centred approach. Public service quality comprises multiple factors that are prioritised differently by customers. Therefore, the study aims to conduct a literature review to identify the primary quality dimensions of public services and evaluate the heterogeneity of their perception within the context...
The COVID-19 pandemic has significantly and permanently changed modern life in the private and professional dimensions, where numerous consequences of the virus have affected employees and employers. Both groups were forced to implement numerous changes to ensure the work process’s safety. The multi-dimensionality of this concept and, consequently, the multi-directionality of its potential and required...
The research aims at the identification of factors influencing mentoring services with a particular emphasis on the country of origin of the mentor and the mentee. The quantitative research was conducted in four Central and Eastern European countries, i.e., Bulgaria, Poland, Latvia and Lithuania and one Southern European country, Italy. The implemented methodology covered Exploratory Factor Analysis...
Various indicators are used to determine the level of company diversification. Their adequacy largely depends on the structure of the production programme. Its essential feature is the comparative weight of the main product in the total scope of the company’s work. In this situation, the intensity of the diversification process is reflected by the decrease in the volume of this product due to the...
Early identification of potential financial problems is among important companies’ risk management tasks. This paper aims to propose individual and ensemble models based on various types of neural networks. The created models are evaluated based on several quantitative metrics, and the best-proposed models predict the impending financial problems of Slovak companies a year in advance. The precise...
Significant gaps in public services management were highlighted when service-dominant logic emerged in services science, resulting in fundamental changes in attitudes. The business model application in public services was initiated by offering public service logic. However, this concept requires justification of its interfaces with management approaches, frameworks, and practices. The VUCA (Volatility,...
Flexibility in workforce scheduling in services is necessary to reduce the impact of demand uncertainty, absenteeism, and desertion while maintaining high service levels. This paper studies the workforce scheduling problem, including multiple skill accumulation, training, and welfare, as well as flexibility for employees and the company. All these elements are modelled and included in a mixed-integer...
The main purpose of this paper is a systematic literature review on retrofitting tools, equipment, and infrastructure in the industrial domain. The methods used for the research were a systematic literature review: publication analysis, selection of databases, and appropriate modification of queries in individual databases. Findings were presented using a map of keywords, clusters, and charts. The...
The fundamental transformation of the global energy sector challenges Polish energy companies to define new organisational goals. To a large extent, these objectives determine an energy company’s competitive position and ability to develop in the long term. However, achieving the set goals requires adequate resources. This paper mainly aims to identify and assess the resources used to achieve organisational...
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